The necessary operations to keep the installed system active are undertaken under the scope of corporate maintenance. Administrative support, maintenance and repair services are provided for cameras, active/passive network products, recording hardware, servers, workstations and video management software. The physical cleaning, software check and hardware check of the system components are completed in every maintenance period. The faults detected during the maintenance are repaired or changed before any system failure to ensure system continuity.
The maintenance periods are applied under the supervision of the management in predetermined intervals.
Milestone XProtect Care Packages ensures keeping the system updated, use new technologic properties, fix errors, create requests on the system and receive remote or on-site manufacturer support. During the Care process, newly released higher versions can be downloaded from the manufacturer website for free and installed. Video Management Software that connect the hardware and users in the camera systems have a key role.